Network maintenance model
1.
FCAPS:
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It stands for fault management, configuration
management, accounting management, performance management and security
management.
Fault Management: Use network management
software to collect information from routers and switches. Send an e-mail alert
when processor utilization or bandwidth utilization exceeds a threshold of 80
percent. Respond to incoming trouble tickets from the help desk.
Configuration management: Require logging
of any changes made to network hardware or software configurations. Implement a
change management system to alert relevant personnel of planned network
changes.
Accounting Management: Invoice IP telephony
users for their long-distance and international calls. Keeping track of what is
being done on the network and when it is being done.
Performance management: Monitor network
performance metrics for both LAN and WAN links. Deploy appropriate quality
service (QoS) solutions to make the most efficient use of relatively limited
WAN bandwidth, while prioritizing mission-critical traffic.
Security Management: Deploy firewall,
virtual private network and intrusion prevention system(IPS) technologies to
defend against malicious traffic. Create a security policy dictating rules of
acceptable network use. Use an authorization, authentication and accounting
(AAA) server to validate user credential, assign appropriate user privileges
and log user activity.
è
It defined by ISO.
2.
ITIL
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IT infrastructure library defines a collection
of best practice recommendation that work together to meet IT business
management goals.
3.
CISCO lifecycle service
The cisco lifecycle services maintenance
model defines distinct phases in the life of a cisco technology in a network.
These phases are prepare, plan, design, implement, operate, and optimize. As a
result, the cisco lifecycle services model is often referred as the PPDIOO model.
